Refund & Cancellation Policy

At Cricket Swami, we strive to provide the best possible shopping experience for our customers. Our focus is on offering high-quality Indian cricket jerseys that represent the spirit and passion of the game. Please take a moment to read our Refund & Cancellation Policy so that you can fully understand the terms of your purchase with us.

1. All Sales Are Final

We believe in delivering high-quality products that meet your expectations. However, due to the nature of our products, all sales are final. Once an order has been confirmed and processed, it cannot be canceled, returned, or refunded. This policy applies to all products, including custom and made-to-order jerseys.

Before completing your purchase, we encourage you to double-check your order, including the size, design, and delivery details, to ensure that everything is correct. If you need assistance with sizing or product information, our customer support team is available to guide you through the process.

2. Why We Have a No Refund & Cancellation Policy

Our products are not just ordinary items – they are carefully crafted with passion and precision to reflect the pride of Indian cricket. We offer jerseys in various sizes, designs, and customizations, which means that once an order is placed, we begin preparing your unique product right away. Here are a few reasons why we cannot accept cancellations or returns:

• Custom and Personalized Products: Many of our jerseys are made-to-order or personalized with specific customizations (such as player names, numbers, or unique designs). This customization process makes it impossible for us to resell the product to other customers, which is why we are unable to accept cancellations or returns for such items.

• Limited Edition Products: Some of our jerseys are limited edition or special releases, which are available only in small quantities. Once purchased, these items cannot be restocked or returned, as they are often unique to the buyer.

• Quality Control: We ensure that all items are thoroughly inspected for quality before shipping, and only products that meet our high standards are sent to our customers. With our attention to detail, we aim to prevent issues that would require returns or exchanges.

3. Order Accuracy

To ensure a smooth shopping experience, please make sure to carefully review all aspects of your order, including:

• Size: Our jerseys come in various sizes, and it’s essential that you choose the correct one. Please refer to our sizing guide on the product page to make sure you select the right size.

• Design: Double-check that the design, color, and any customization (such as player names or numbers) are exactly how you want them. We are unable to make changes once the order is placed.

• Shipping Details: Ensure that the shipping address, email, and phone number are correct. Mistakes in shipping information may lead to delivery delays or non-delivery, and we cannot be held responsible for incorrect details.

4. How to Avoid Issues

We recommend contacting our customer service team if you are unsure about any aspect of your order before making a purchase. Our team is available to provide assistance with:

• Size recommendations based on your measurements.
• Design preferences to ensure that your custom jersey matches your expectations.
• Clarification on shipping policies and estimated delivery times.

By taking these simple precautions, you can reduce the chances of any issues with your order and ensure complete satisfaction with your purchase.

5. Shipping Policy

We currently offer shipping within India and internationally. Please note that while we do our best to ensure that your order arrives on time, delivery times may vary depending on your location and external factors beyond our control, such as weather conditions or shipping carrier delays.

Our standard shipping policy states that delivery within India typically takes 8 – 10 business days. For international orders, delivery times may vary based on the destination country and the courier service.

6. Exchanges for Defective or Damaged Products

While we do not accept returns or exchanges, we do stand by the quality of our products. If you receive a defective or damaged item, please contact us immediately. We will assess the situation and offer a replacement or other appropriate solution. To help us resolve the issue efficiently, please provide:

• Clear photos of the damaged or defective product.
• A description of the issue.
• Your order number.

Please note that exchanges or replacements are only available for items that are damaged or defective upon arrival. Any product that has been worn, washed, or altered in any way will not be eligible for an exchange or refund.

7. International Orders and Customs Duties

For international customers, please be aware that customs duties, taxes, and other import fees may apply to your order upon arrival in your country. These fees are the responsibility of the customer and are not included in the price of the product or shipping costs. We recommend checking with your local customs office for further details about potential duties or taxes that may be applied to your order.

8. Contacting Customer Service

If you have any concerns or questions regarding our Refund & Cancellation Policy, our customer service team is here to help. Please feel free to reach out to us via email or our contact form on the website. We are committed to providing you with excellent service and will do our best to address any inquiries you may have.

Conclusion

By shopping with [Your Website Name], you agree to the terms of this Refund & Cancellation Policy. We encourage you to carefully review your order before confirming your purchase, as we cannot accept cancellations or returns once an order has been processed. We want you to have a positive experience with our products, and we are here to help if you need any assistance.

Thank you for your understanding and for choosing us for your cricket jersey needs